This page will be updated every other day. However, please note that this is a rough estimate of the progress. Subscriptions and any orders containing preorder products are skipped over, and are not part of this queue!
CA Fulfillment Centre: caught up as of Sep 23th
US Fulfillment Centre: 16344
Planner 2nd Preorders
Planner Preorders will be shipped in chronological order
CA Fulfillment Centre: NYS
US Fulfillment Centre: NYS
Notebook Preorders
Notebook preorders will be shipped in chronological order
CA Fulfillment Centre: NYS
US Fulfillment Centre: Fulfillment completed
Restock
2027 Dated planner restock will likely be separated into 2 parts: one is late September, one in November. Date TBA
November Restock: TBA
Frequently Asked Questions
All planners are sold out. Will you restock them?
Yes. All planners are marked as sold out while we process preorders. As soon as we fulfill all preorders, including notebook preorders. The remaining stock will be updated on the website. Restock dates are TBA
My order number has been passed and I have not received a shipping notice! Is something wrong?
Please check your account or order history. Sometimes the notification email get sent to spam folder. Or if your order includes other preorder items that have not arrived yet, these orders are not part of the order packing queue.
If my order includes preorder products along with regular items, will the non-preorder (regular) products ship first?
Since shipping is paid once per order, we send out one package. Therefore, we need to wait until all itemsof your order are ready. If your order contains a preorder, then your entire order will not ship until the preorder product is ready! If you prefer to have your non-preorder products to be shipped earlier we will require another shipping fee. Please send us an email at fcsupport@fadedchronicle.com, we will be more than happy to assist you from there.
What should I do if I receive the wrong item?
We apologize for the inconvenience if this occurs and we will arrange an exchange with you. Please contact us at fcsupport@fadechronicle.com, we will be more than happy to assist you from there.
What should I do if my package lost or damaged in transit?
I am so sorry if this happens to you! If your tracking has not updated for more than 2 weeks, 3 weeks for international please send us an email at fcsupport@fadedchronicle.com. We will be more than happy to assist you from there.
Please note:
Any international orders that sent via "small packet international air" DOES NOT come with a tracking number. We are not responsible for non-tracked items. Please let us know ahead of time if you would like to upgrade your shipping method.