Order Type  Description Current Order Number
Regular Orders This page will be updated every other day. However, please note that this is a rough estimate of the progress. Subscriptions and any orders containing preorder products are skipped over, and are not part of this queue!

CA Fulfillment centre: 14354

US Fulfillment centre: 14427

 

 

Order Type  Description Current Order Number
Planner Preorders

Planner Preorders will be shipped in this order:

1)Orders with planner(s) and available items

2)Orders with PVC covers will ship once they are available

3)Planner(s) + Notebook(s) preorders

Not yet started

 

 

Order Type  Description Current Order Number
Notebook Preorders Notebook preorders will be shipped in chronological order Not yet started, estimated arriving to both of our fulfillment locations around mid-September

 

 

Order Type  Description Current Order Number
Restock 2027 Dated planner restock will likely be seperated into 2 parts: one is Octorber, one in November. Date TBA Not yet started

Frequently Asked Questions

All planners are sold out. Will you restock them?

Yes. All planners are marked as sold out while we process preorders. As soon as we fulfill all preorders, including notebook preorders. The remaining stock will be updated on the website. Restock dates are TBA

My order number has been passed and I have not received a shipping notice! Is something wrong?

Please check your account or order history. Sometimes the notification email get sent to spam folder. Or if your order includes other preorder items that have not arrived yet, these orders are not part of the order packing queue.

If I preorder something, does the non-preorder items ship first?

Since shipping is paid once per order, we send out one package. Therefore, we need to wait for all items of your order are ready. If your order contains a preorder, then your entire order will not ship until the preorder product is ready! If you want your non preorder items shipped early, there will be extra shipping fee occur. Please send us an email at fcsupport@fadedchronicle.com, we will be more than happy to assist you from there.

What should I do if I receive the wrong item?

I apologize for this mistake if this happens to you! We will be more than happy to arrangement an exchange for you. Please contact us at fcsupport@fadechronicle.com, we will be more than happy to assist you from there.

What should I do if my package lost or damaged in transit?

I am so sorry if this happens to you! If your tracking has not updated for more than 2 weeks, 3 weeks for international please send us an email at fcsupport@fadedchronicle.com. We will be more than happy to assist you from there.

Please note:

Any international orders that sent via "small packet international air" DOES NOT come with a tracking number. We are not responsible for non-tracked items. Please let us know ahead of time if you would like to upgrade your shipping method.